Terms of Use

Effective Date: March 25, 2026

By using the Wasp Automotive website (waspauto.com), you agree to the following terms and conditions. These terms ensure a safe, professional, and neighborly experience for our shop and our community.

1. Booking Requests & Automated Confirmations

Our online booking tool is for requesting a service time slot. While you will receive an automated confirmation (via text or email) through our shop management system, Tekmetric, all appointments are subject to shop capacity and parts availability. Wasp Automotive reserves the right to reschedule or adjust appointments as needed to ensure the highest quality of service for your vehicle.

2. Right to Refuse Service

To maintain a safe and professional environment for our team and our customers, Wasp Automotive Group LLC reserves the right to refuse service or cancel a booking request at our sole discretion. This typically applies to situations involving safety concerns, disruptive behavior, or requests that fall outside our professional scope.

3. Information & DIY Disclaimer

The content provided on this website is for general informational purposes only and does not constitute professional automotive advice. Automotive repair can be dangerous; please do not attempt repairs based on information found on this site. Always consult with a certified technician at our Durham shop for your specific diagnostic and repair needs.

4. Intellectual Property

The Wasp Automotive name, logo, and branding—inspired by the Hudson Wasp automobile—are the property of Wasp Automotive Group LLC. Unauthorized use of these materials, including our custom marketing assets, is prohibited.

5. Limitation of Liability

While we strive for 100% accuracy, Wasp Automotive is not responsible for typographical errors, technical glitches, or outdated information that may appear on this website. We provide this site on an "as-is" basis and are not liable for any issues arising from your use of the site or its online tools.

6. Contact Us

If you have questions regarding these terms, please contact us directly:

  • Phone: 919-572-2886

  • Email: WaspAutoShop@gmail.com

  • Address: 4906 Meadow Drive, Durham, NC 27713