Privacy Policy

Effective Date: March 25, 2026

At Wasp Automotive Group LLC, we value the trust you place in our shop and our family. This Privacy Policy explains how we handle information when you visit our website (waspauto.com) or use our services.


1. Information We Collect

Because we do not use website contact forms, we only collect information that is necessary to serve you:

  • Voluntary Information: If you email us directly at WaspAutoShop@gmail.com or call us at 919-572-2886, we collect the information you provide (such as your name, phone number, and vehicle details) to assist with your request.

  • Automatic Information (Cookies): Our website is hosted by Squarespace. They automatically collect certain technical information (like your IP address, browser type, and which pages you visit) to help us understand how people use our site.

2. How We Use Your Information

We use your information strictly for business purposes:

  • To schedule and manage your vehicle service appointments.

  • To communicate with you about your repairs or requested quotes.

  • To improve our website experience. We do not sell, rent, or trade your personal information to third parties for marketing purposes.


3. Third-Party Service Providers

To provide a high-end experience, we partner with industry-leading service providers who have their own strict privacy standards:

  • Tekmetric: We use Tekmetric for our secure online booking and shop management. When you book an appointment, your data is processed through their secure, encrypted systems.

  • Squarespace: Our website is hosted by Squarespace, which manages the technical infrastructure of our digital presence.


4. Data Security

We take the security of your information seriously. Both Tekmetric and Squarespace use industry-standard encryption (SSL/TLS) to protect your data during transmission. While no system is 100% secure, we choose partners who prioritize the highest levels of digital safety.


5. Your Rights & Choices

You have the right to:

  • Ask us what information we have about you.

  • Request that we update or correct your information.

  • Request that we delete your contact information from our internal records (subject to legal record-keeping requirements for auto repair).


6. Contact Us

If you have any questions about this policy or how we handle your data, please contact us directly: